Custom Design Q&A and Reviews

Q&A

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Hi there! Is it possible to use diamonds from an old ring in a custom design? My mother passed down her wedding set to me, and I'd like to use the smaller diamonds to create the halo in my ring!

Asked by KB

Reply from Love & Promise

Hi KB, We can absolutely repurpose your heirloom diamonds! As long as you are able to personally drop off the stones we can measure and review the stones together to ensure a safe drop off :o) . If you would like further details, we would be happy to align you with a custom design expert! Here is the link for your convenience https://www.loveandpromisejewelers.com/contact-us/

I currently have an engagement ring. It's a morganite with a halo and diamond band, and I was wondering if you guys ever do trades for the gemstone. I am wanting to change my stone to a moissanite.

Asked by Audrey

Reply from Love & Promise

Hi Audrey, We do offer limited trade up options if the item is purchased from our shop. As for items purchased outside our shop, we unfortunately, do not take trade ups because we do not know the origins of the materials. Our shop wants to be sure of all the origins of our materials coming in so we can ensure all products used are within out company's commitment. Hope this info helps!

Do you sell semi mounted? We have a family stone we want to use...can we have you custom make just a setting for it?

Asked by K

Reply from Love & Promise

Hi K, We absolutely offer custom semi-mountings that can fit your family stone! Please feel free to complete this form https://www.loveandpromisejewelers.com/contact-us/ so that we can align you with an expert to better assist you. Looking forward to connecting with you soon friend!

Reviews

Overall Average Rating:

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152 reviews

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Customer Reviews

Simple & Easy Custom Experience!

Rating
100%

I loved working with Love & Promise. They came highly recommended by a friend. Their service and attention to detail blew me away. Plus, the packaging is beautiful. Highly recommended and will be purchasing our wedding rings here. Check them out!

Review by JJ

Posted on 3/23/20
Fantastic job!

Rating
100%

I was thrilled with the service and attention that Shirley, the owner of Love and Promise Jewelers, gave to me throughout the entire ring purchasing process. She patiently guided me through the buying steps while not trying to sell me something my fiancee didn't want. In the end, the ring was absolutely stunning! My fiancee has gotten an incredible amount of compliments on the stone and the ring. I highly recommend Love and Promise Jewelers. I'll be using them for all my future jewelry needs. Thank you Shirley!

Review by Rob

Posted on 12/29/19
Paulina ring teal sapphire and Ember band

Rating
100%

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100%

Short version: I first reached out via Etsy on Sept 28th and heard back from BreAnne shortly after that. Fast forward to Nov 6th - I’m opening box after box to find the most beautiful ring sitting inside!

Long version: I had a trip planned to Chicago in December and simply asked if there was a difference between coming in person and ordering online, and BreAnne said there really wasn’t and continued to put me at ease with making such a large purchase online. She took photos and videos of every stones and setting I was considering, she answered every question and concern that came to mind. She never judged my random questions or requests and made it feel like I was working with a friend the whole time.
Their customer service is like non other.

The ring itself exceeded my expectations, I knew I wanted a sapphire that wasn’t the traditional blue color. BreAnne found the most beautiful color shifting stone I have ever seen, sometimes it’s green sometimes is dark or sky blue, it all depends on the lighting! (I’m truly in love).

Whatever it is you’re looking for, they have it or they can make it. You won’t be disappointed :)

Review by Andrea JB

Posted on 11/7/19
Paulina ring teal sapphire and Ember band

Rating
100%

Rating
100%

Short version: I first reached out via Etsy on Sept 28th and heard back from BreAnne shortly after that. Fast forward to Nov 6th - I’m opening box after box to find the most beautiful ring sitting inside!

Long version: I had a trip planned to Chicago in December and simply asked if there was a difference between coming in person and ordering online, and BreAnne said there really wasn’t and continued to put me at ease with making such a large purchase online. She took photos and videos of every stones and setting I was considering, she answered every question and concern that came to mind. She never judged my random questions or requests and made it feel like I was working with a friend the whole time.
Their customer service is like non other.

The ring itself exceeded my expectations, I knew I wanted a sapphire that wasn’t the traditional blue color. BreAnne found the most beautiful color shifting stone I have ever seen, sometimes it’s green sometimes is dark or sky blue, it all depends on the lighting! (I’m truly in love).

Whatever it is you’re looking for, they have it or they can make it. You won’t be disappointed :)

Review by Andrea JB

Posted on 11/7/19
Great Customer Service (& beautiful ring ;))

Rating
100%

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100%

My (now) husband bought my wedding ring and band from Love & Promise Jewelers/Rosados Box after I had showed him one that I liked. A couple weeks later, I got a pit in my stomach when I realized the ring I had shown him had a stone I had never even heard of (morganite) and the pit grew bigger when I saw this stone had a pink shade! I contacted the company with my concerns immediately, and they were so responsive and helpful. Through them sending me pictures of the stone and describing more about it, my worries were put to rest. The day we got engaged and I saw the ring, I absolutely loved it and was pleasantly surprised with the accidental morganite :) I have gotten many compliments on it since and love wearing it.

I am so thankful for the helpfulness and responsiveness of the customer service representatives at this company during that season of our lives - we refer others to you all often!
Thank you!

Review by SKCA

Posted on 10/9/19
Amazing experience

Rating
100%

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100%

Last October, my partner and I wandered in to Love & Promise Jewelers on a whim, thinking this might be a good place to start looking for an engagement ring and some wedding rings. We'd previously seen their work online, and had a look at the website. We absolutely loved what L&P Jewelers stood for, and adored their jewellery, but we hadn't been anywhere else and we felt pretty underprepared.
Although we arrived without a booked appointment, BreAnne was amazing. She took so much time to sit with us and let us talk about what we did and didn't know, and what we thought we wanted. She took a step back and helped us hone in on style/design/colour options. She asked us questions that helped us focus on what we genuinely liked, rather than what we thought we should like, and gave us tips on how to decide on tricky questions.
We ended up walking out of there with an order for three incredibly beautiful, personalised rings, which both my partner and I love. We're from Australia, but were able to have the rings delivered to a friend's apartment in NYC (which we were scheduled to be in a few weeks later). Throughout the process of payment and delivery, BreAnne stayed in contact with us via email to confirm every element, and to ensure we had received our rings without any issues.
My partner officially proposed in January earlier this year, and we're getting married next April. Although it's been almost 10 months, I still can't stop admiring the engagement ring on my finger, and I can't wait to wear the wedding one too.
Our experience with L&P Jewelers, and particularly with BreAnne, in helping us create three amazing rings has been nothing but positive. Aside from having a wonderful, ethical focus, we would definitely recommend L&P Jewelers for their stunning jewellery and amazing service.

Review by Karissa

Posted on 9/23/19
With your help, my fiance did a great job!

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100%

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100%

I sent my fiance some pictures of rings that I liked, but didn't tell him exactly what I wanted. I just knew I wanted something ethically engineered. He went in to the store and with some help from the store, ordered a beautiful that I love wearing. I love showing it off knowing that it was a socially-conscious purchase that I didn't have to sacrifice style for!

Review by Sarah

Posted on 9/23/19
Engagement Ring

Rating
100%

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100%

My fiance and I picked out the most beautiful ring for me. I went into Love and Promise Ring originally by myself and then I showed my fiance a number of pictures of rings I liked. He ended up choosing a gorgeous ring. The staff at Love and Promise were super helpful and accommodating. I would recommend to everyone!

Review by Mari Connolly

Posted on 9/18/19
Super happy with my ring and great service!

Rating
100%

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100%

I totally love my ring - it's stunningly beautiful and I get compliments regularly, but I really have to give huge kudos to this company (Love & Promise Jewelers) for their great service. I've dealt with a few different people while choosing the stone and band (and getting the right size and fit) and helping my fiancee complete the purchase and they were so helpful and caring, but even more importantly when I wanted to have the wedding bands attached to the engagement ring, I wanted to be sure it was done right so they helped me thru the process of sending it back to them....it came back to me just perfect! I couldn't be happier and I highly recommend L&P to anyone looking for any jewelry but especially engagement and wedding rings.

Review by Trisha

Posted on 9/17/19
Love love love my Bridgette ring

Rating
100%

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100%

Looking through rings seemed overwhelming until I stumbled upon the Bridgette ring on Pinterest. I was able to find it on Rosado’s Box Etsy and told my then boyfriend it was the ring I would LOVE.
He was able to secretly purchase it and propose and it’s amazing! The shine and sparkle is gorgeous and the communication with the sellers/design team has been wonderful!

Review by Mary R

Posted on 9/17/19
Ring

Rating
100%

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100%

My husband ordered my engagement ring from this site and it is absolutely beautiful... I then went back and ordered the matching wedding band which was made to fit with the engagement ring. Customer service was great along with the great quality of both rings.

Review by Steph S

Posted on 9/17/19
Love Rosados Box

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100%

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100%

It has been a pleasure working with Rosados Box. After losing my original wedding ring, finding a replacement wedding set has been fun and easy with Rosados Box. They are always helpful and patient. I have made several purchases and each piece has been more than expected. Shipping has been on time , packaged securely and the piece it self are beautiful and well made. Thank you, Rosados Box for making my dream wedding set come true.

Review by Chris

Posted on 9/16/19
So many compliments!

Rating
100%

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100%

Great quality, amazing customer service. I have and continue to recommend Love and Promise!

Review by Kate

Posted on 9/16/19
Shines from across the room!

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100%

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100%

I love my Brittany set! People compliment it from across the room constantly and it’s exactly the ring I wanted. The rose gold wasn’t what I planned but looks amazing with my completion. And after ordering the wrong size the company was so helpful in resizing and sending back the set. The polishing kit it came with is so nice too and I love the 40’s aesthetic of the ring boxes. I want to order another for my bed stand.
Ordering the rings was so easy as well. I had it on a Pinterest board, told my Maid of Honor, she told my fiancé and he said everyone was incredibly nice and helpful and it was so much easier than he’d ever imagined it would be! Definitely recommend and will be coming back for more jewelry in the future!

Review by Christy C

Posted on 9/16/19
Easy to order and customize!

Rating
100%

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100%

I love everything about my ring. I have had it since 2015 and it still looks amazing. The ordering process was easy and customizable.

Review by Bumble

Posted on 9/16/19
Petite ring

Rating
100%

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100%

I absolutely love my ring!!! You can tell the passion and time you put into your work!!! I will return as a pleased customer. Thank you very much!!
Shannon wazny

Review by Shannon

Posted on 6/7/19
I don't know why people go anywhere else!

Rating
100%

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100%

The entire process with Love and Promise was flawless. From the people we met, all the emails, and up to ordering the wedding bands; there was not a single bump in the road. Not to mention that the product is unbelievable!

Review by 412

Posted on 3/5/19
I love my ring!!

Rating
100%

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100%

It is beautiful, the team was very helpful, it was the perfect size - I'm just very happy! Thank you so much!

Review by Stacey

Posted on 3/4/19
Amazing!

Rating
100%

Rating
100%

They did a great job, their customer service was great! They made my order fast, shipped it, its beautiful work and fits perfectly! She absolutely loves it!

Review by CaliP

Posted on 3/1/19
Beautiful jewelry for my beautiful wife

Rating
100%

Rating
100%

Love & Promise create exceptional jewelry and have been incredibly easy to work with on multiple occasions. My wife and I love their thoughtful designs and their unique looks.

Review by J.R.

Posted on 2/20/19
My wife loved her ring!

Rating
100%

Rating
100%

I wanted to get my wife a ring she would truly love. The ladies were very helpful and assisted with any questions or concerns I had.

Review by New to the marriage game

Posted on 2/19/19
The perfect ring for the perfect moment

Rating
100%

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100%

I purchased an engagement ring and it was gorgeous, vintage style but unique in its own right. My fiancée loved it and thankfully said yes to my proposal. She is in love with the ring. The customer service was stellar, getting me the ring in an expedited fashion. Thank you, I will be purchasing more from you guys

Review by Love Day

Posted on 2/19/19
Constant compliments on my ring!

Rating
100%

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100%

I absolutely LOVE my ring! I was able to work with the designers online and combine two of their designs to create the perfect custom ring. Not only were they easy to work with, and understanding of so many emails back and forth, but I constantly get compliments on how beautiful my ring is. It's just perfect.

Review by Bridgette

Posted on 2/11/19
Great company

Rating
100%

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100%

Great feedback and response time. Discreetly shipped package. Will recommend to anyone.

Review by Jason

Posted on 2/7/19
I do!

Rating
100%

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100%

So glad my fiancé and I found love and promise jewelers! No one can tell my moissanite isn't a diamond. I'm in love with my man and my ring!

Review by Ring

Posted on 2/7/19
Pure beauty

Rating
100%

Rating
100%

What a beautiful piece of jewelry this company has put together! My fiancée is in true aw of how gorgeous it is! And let me just say, the box the ring came in was beautiful as well!!

Review by Austin

Posted on 2/6/19
I will definitely be purchasing the wedding band also!

Rating
100%

Rating
100%

The Rosados box brittany was exactly what my fiancee wanted and she is very pleased. I recently proposed and we are excited about our future together. Very good quality and excellent customer service! Thank you very much.

Review by Jason

Posted on 2/5/19
Really good company

Rating
100%

Rating
100%

This company makes very good quality jewlery!! Very helpful staff with all my inquires and had it made and shipped before the due date

Review by Mk

Posted on 2/5/19
Love Rosados Box!

Rating
100%

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100%

I have purchased my wedding set From Rosados Box. I would buy from them again and again. Extremely well made jewelry that I would recommend to anyone and everyone I know. They are very professional , very kind and helpful. Thank you, Rosados Box.

Review by Marie

Posted on 2/5/19
Far exceeded my expectations

Rating
100%

Rating
100%

Amazingly easy experience. The ring we received was perfect and looked better in real life than even the pictures showed. I'm very very happy and will buy again. Great service. Great value. Great everything.

Review by BH

Posted on 2/5/19
great service!

Rating
100%

Rating
100%

Love & Promise Jewelers were a great company to work with! Very professional and they had great communication about the engagement ring ordering process! Can't wait to order our wedding rings through them as well!

Review by sam page

Posted on 10/17/18
Amazing service, beautiful ring

Rating
100%

Rating
100%

I needed an engagement ring and wedding band shipped promptly, and I called the customer support number. I was helped by someone on the phone who understood my situation and was well taken care of. The ring is even more beautiful in person; my wife gets compliments all the time about hers. Would recommend 10/10.

Review by Paul

Posted on 10/16/18
Beautiful Rings, Needed Tweaking

Rating
80%

Rating
80%

The proposal went flawlessly and audible gasps are heard when they see the ring. Its beautifully cut and assembled and getting the first resizing was relatively pain free. However, before we sent it in to be resized, I could hear a rattle when it was near my ear. The center stone needed to be tightened as it was coming loose. When we received the ring back, the rose gold began turning my fiance's finger green or black which prompted a service request from us s I started worrying about the quality of the ring, did we receive our ring back, etc. Customer service could use some work as the discoloration was blamed on my fiance's use of lotions, her hormones or anything ele really despite the ring having never stained her skin prior to sending it back for service.

Review by Nick the Husband

Posted on 10/12/18
I can't wait to order from Love and Promise Jewelers again!

Rating
100%

Rating
100%

I picked out my 10mm Eloise in Rose Gold almost 4 and a half years ago, saved it on my Pinterest board as well as my now fiances bookmarks on his computer! I knew I had to have it and that it would be in rose gold and amazing! Well fast forward to April 14th he proposes after a month of having the ring and it looked just beautiful! The next day I was devastated to see that I was having an allergic reaction to the rose gold and that it was a little snug. I contacted L&P and they were absolutely amazing about the whole thing! They communicated constantly through out the entire process, from receiving the ring when I sent it back to sending me pictures as it was completed! I was able to over night them the ring and paid a little extra to have it back within two weeks for my ladies planned engagement dinner with friends! I now am the proud owner of a 10mm Eloise in yellow gold. I love it more than I ever could have imagined and am beyond satisfied with the customer service I was provided with! I plan to purchase many more rings from here to stack with my engagement ring! Thank you L&P/Rosados Box!

Review by You Can Call Me Al

Posted on 10/3/18
Breathtaking

Rating
100%

Rating
100%

I just want to take the time I thank all the people at Love and Promise Jewlers for helping me through the process of purchasing this spectacular engagement ring! I was extremely skeptical of buying such a huge purchase over the internet. However, once I received countless emails back and forth from Brianne, including pictures of comparisons, I knew this process would be easy. It has been 5 months since I proposed to my now fiancé, and this review is well overdue! She was so surprised and absolutely head over heals in love with the ring! And me too of course ! Lol! This review does no justice to how helpful all of you were through this process. In a world where it's easy to complain about customer service, the great people at Love and Promise Jewlers deserve nothing but praise!! Thank you again!

Review by Happy Customer

Posted on 9/23/18
More beautiful than expected

Rating
100%

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100%

More beautiful than I could have imagined. Perfect

Review by Lexi

Posted on 9/10/18
LOVE my ring

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100%

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100%

I have been wearing my ring for about 5 months now and get compliments on it almost every day! It sparkles so beautifully and is such amazing quality. The staff as Rosado's Box has been wonderful with communication. I will definitely be purchasing my wedding band from here! Don't hesustate!

Review by Meg

Posted on 9/10/18
Custom Kitana looks great

Rating
100%

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100%

I ordered a Kitana style white gold engagement ring. Instead of the 6mm round cut, I requested a 6mm cushion cut. I also requested a Forever 1 DEF color instead of the default GHI. Rosado's Box accomodated my request at a reasonable cost.

Turnaround time was about a month. I had a strong deadline and they met it easily. Proposal went great, and she gets all sorts of compliments about the ring.

From what I've heard, it's a good petite ring with a unique yet classic look. A few people have commented that they normally don't like halo-style settings, but the center stone balances really well with the halo on it. Of course, the most important critic of them all says that it was exactly what she wanted.

All in all, I would easily choose Rosado's Box again to build my ring.

Review by Ethan

Posted on 9/6/18
Engagement Ring

Rating
80%

Rating
80%

Working with love and promise jewelers was overall a good experience. I ordered a custom ring that turned out very beautiful! However, I was rarely informed about how the project was progressing, making it difficult for planning purposes.

Review by Jim

Posted on 9/4/18
The Best in Chicago, One of the Best in the Country.

Rating
100%

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100%

I have seen a lot jewelry, and I have seen literally thousands of engagement rings. I used to work for a jewelry company on Jeweler's Row in Chicago where my main task was to inspect fine jewelry for flaws and repair them. I can say with absolute confidence that L&P is the best at what they do in the Chicago Area. My old company worked with many other companies in the city as well as across the country, who were considered to be "the best". In reality none of them even come close to the quality that L&P can achieve.
When my husband had decided to propose to me, he knew that he was going to have a harder time than most in finding a ring that I would love. So he let me know to start looking for something I liked, and I immediately knew where to go to. I had already known that L&P's quality was second to none, but I was also looking for something more unique than the boring, same ol' rings I've seen hundreds of times. I went in for an appointment to explain to them what I was looking for, and I was not disappointed. They totally got the idea I had tried to explain, and I was able to just tell my then boyfriend, that he would be getting an email from them so he could take it from there. I few months later he proposed to me with the ring of dreams, and it was absolutely perfect in every way. I'm not just saying it when I say that their designs are the best. They have a unique and thorough understanding of Fine Jewelry and Design that many in the industry claim to have, but few actually possess.
When we were ready to shop for our wedding bands, of course we wouldn't go anywhere else. They were so friendly and helpful with finding rings that we both loved. We were so happy when we received them, once again they delivered superior quality and service compared to everyone else.
Thank you so much for your work, we couldn't be happier. When asked for my advice when looking for engagement rings or a just gift I have and always will recommend Love & Promise Jewelers as the Best

Review by Kate Hall

Posted on 9/4/18
Friendly Staff, Great Product

Rating
100%

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100%

My wife and I loved the friendly staff and the beautiful products. Very detailed and knowledgeable of how the moissanites were made and where they came from. They catered to our exact need. They had a wide variety of ethical and beautiful products.

Review by dandan

Posted on 9/3/18
wonderful experience

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100%

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100%

Every step of the process, and especially the final product, exceeded expectations. I would highly recommend to anyone.

Review by JP

Posted on 8/31/18
We only go to Love and Promise

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100%

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100%

Great staff, quality work.

Review by Hayden

Posted on 8/30/18
Best purshase ever

Rating
100%

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100%

i love the ring, exactly what i wanted.

Review by Max Upnorth

Posted on 8/30/18
Great product and value, awesome communication!

Rating
100%

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100%

Would definitely recommend to everyone interested. Very friendly and quick communication. Ring is amazing and great value.

Review by Lee

Posted on 8/30/18
I love my custom wedding band!

Rating
100%

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100%

My husband proposed to me with the daisy engagement ring and I love it so much, however when it was time to get a wedding band there was nothing that looked right with it. I saw that they offered a matching band but it was just a simple metal band and I really wanted a band with diamonds down the side. I sent a request and they made me exactly what I wanted! I wish I could figure out a way to submit a picture of my gorgeous rings!

Review by Kaylee

Posted on 8/30/18
Easy, high quality purchase

Rating
100%

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100%

The team was very easy to work with; after they sent me proofs they were happy to incorporate some changes to the ring I'd ordered, while being conscious of the structural integrity of the ring. Would definitely make another purchase next time I'm looking for jewelry!

Review by Ari

Posted on 8/30/18
I can't wait to spend the rest of my life wearing this ring!

Rating
100%

Rating
100%

The rings we got from Love and Promise Jewelers far exceeded my expectations. I LOVE the idea that in the process of creating the most important physical representation of our love, everyone was treated fairly and paid accordingly. Not to mention the quality of the pieces. I fall in love with the man who gifted them to me every single day. < 3

Review by Batman's Wife

Posted on 8/30/18
Still love my beautiful ring, two years later

Rating
100%

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100%

First let me say if you are at all hesitant about buying moissanite, don't be! We visited Love and Promise in Chicago and I brought my diamond to compare the stones in the natural light and the only difference is that my moissanite is slightly more beautiful. The stone is sparkly and but not overly clear with the fake look of Cubic Zirconia. The team at Love and Promise were wonderful in helping us select the right design with the right size stone. I get compliments on my ring weekly and sometimes daily, it's so beautiful and lucky me the guy is even better.

Review by Heather

Posted on 8/30/18
Custom design done in time and perfectly executed

Rating
100%

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100%

I was on a tight deadline to get my wife's engagement ring done and since she is a former jewelers assistant, she had high expectations of me. Love & Promise did a fantastic job of keeping me updated on the timeline for seeing mockups and the final product turned out incredibly! We were both very happy with the end result. At the end of the day, your jewelry choice is subjective so all you can ask is that the people you're working with are honest, proactive, and helpful. I can confidently say that the staff at Love & Promise are all three!

Thank you!

Review by Adam

Posted on 8/30/18
I would work with Love and Promise Jewlers Again

Rating
100%

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100%

I reached out to the the shop to get a custom wedding band made that would go with my engagement ring that was made by them. They were so quick and responsive and my band arrived on time. It's perfect! They sent me photos of it before shipment and I am very pleased.

Review by Mae

Posted on 8/30/18
Gorgeous rings!!!

Rating
100%

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100%

My husband purchased my engagement ring and wedding band here. The rings are stunning and the service was amazing! They replied to every question quickly, even on the nights/weekends...and I asked a LOT of questions! Before we picked the stone, they sent several pictures of different options. They sent 3-D images of the engagement ring and made little changes that I requested and followed up with more images. I couldn't be happier! Thank you!!! :)

Review by Summer

Posted on 8/30/18
I knew this was the ring for me! GREAT quality and value

Rating
100%

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100%

When I was browsing for wedding rings, I knew I wanted a low-key and dainty look. When I first saw a picture of the one I ended up choosing, I just knew that was the one. Whenever I looked at others, they just didn't give me that "woooow~< 3" feeling, y'know? I feel like this ring is very unique, and I don't see anyone else with something quite like it. I'm always proud to show my ring. Even though it hasn't been properly cleaned in almost three years, it still sparkles and shines :). But seriously, whenever someone asks where they should look for rings, I ALWAYS say Love and Promise! All of the rings are just gorgeous - you can't go wrong.

Review by Alana

Posted on 8/30/18
I am still obsessed

Rating
100%

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100%

I've had my engagement ring for almost 3 years now, and I STILL catch myself staring at it frequently! It is a beautiful ring, and I couldn't have asked for something more unique!

Review by Sam

Posted on 8/30/18
Fantastic Service

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100%

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100%

I can't say enough about this great group of people. While I had shopped around for a specific gem, size & cut with no luck, BreAnne stepped up to the plate & somehow found everything I was look for. I greatly appreciate all the hard work & great customer service that I was provided. Definitely highly recommend them to anyone & will use them in the near future. Thank you guys!

Review by Oscar

Posted on 8/30/18
Exceptional customer service!

Rating
100%

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100%

My custom designed engagement ring turned out better than I could have imagined. I wasn't sure which stone sized would look best and they were able to send me as many example pictures as needed. The ring turned out fantastic and at a much more reasonable cost than I was quoted for at local jewelers. I highly recommend this company!

Review by Alex

Posted on 8/30/18
Intricate, dainty, unique

Rating
80%

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80%

I absolutely love my Rosados Box ring set, and the customer service when my husband and I got married and needed the matching wedding band for the engagement ring he'd bought was so helpful in finding exactly what we needed. My only complaint about this gorgeous set is that the band isn't quite a perfect fit to the curves of the engagement ring, so sometimes they twist around each other and can be uncomfortable. Not a huge deal, though! Otherwise, an absolutely beautiful set.

Review by Gret B

Posted on 8/30/18
Awesome engagement ring

Rating
100%

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100%

I bought my fiancé her engagement ring from the Chicago store. They were so accommodating and got me the exact ring I wanted. I will definitely come back and purchase another piece.

Review by Troy & Tiff

Posted on 8/29/18
Love the service

Rating
100%

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100%

Really enjoy the willingness to be creative. They made my engagement ring custom. It still is stunning 6 years later.

We also got our wedding rings here. They did a great job of showing us all kinds of options.

Most recently I purchased my wife a "push" gift to Commemorate our first born. It turned out perfect.

Basically I love this place and no other jeweler will be getting my money.

Review by Jimbob Love

Posted on 8/29/18
Amazing quality

Rating
100%

Rating
100%

I was extremely nervous choosing my wedding set from an online store, but their styles and stones were unlike any jeweler I've seen. I wanted something timeless and unique but didn't want to blow the bank. My fiancé (now husband) just wanted me to be happy but also didn't want to admit we couldn't afford a $7k Tacori wedding set. We had a long engagement and wanted a beautiful classy wedding, so we decided to save our money for the wedding and get a gem stone wedding set instead of a diamond wedding set.

Not only do I get non stop compliments on my Morganite, but the set we created a little differently than the Kristie kite set, and no ones seen a ring like mine before. It's an amazing feeling knowing my ring is truly unique and not like everyone else's.

The ordering process was great and they were extremely responsive to my millions of questions. I was notified every step of the way and before completion received final approval photos before shipping. I'd highly recommend this store to anyone looking for a beautiful, timeless, budget friendly option with out compromising quality or style. I even have a special inscription on my wedding band that matches my husbands. Love my set!

Would love to see more men's bands!

Review by The Petersens

Posted on 8/29/18
Dream Ring

Rating
100%

Rating
100%

My ring is absolutely gorgeous, I've had it for about 1.5 years now and all of the stones are perfectly in tact, it sparkles like day 1, and I get compliments on it every day. It is exactly what I've always wanted and I can't stop staring at it.

Review by Stephanie

Posted on 8/29/18
I would recommend using this jeweler

Rating
100%

Rating
100%

I bought my wedding ring from these guys. I had great customer service and am happy with the way things have turned out.

Review by Spencer in Denver

Posted on 8/29/18
I would buy this product again

Rating
100%

Rating
100%

Engagement ring and wedding band were beautiful

Review by C

Posted on 8/29/18
Incredible Experience, would recommend

Rating
100%

Rating
100%

Buying an engagement ring can be an intimidating endeavor for a young, first time ring buyer. I didn't know what to expect. All of the staff at Love and Promise were kind and extremely welcoming to the whole process. They took the time to explain the details of different diamonds and bands. They were more than happy to accommodate my small budget and did not treat me with any less respect because of it. Because of this fantastic experience, my now wife and I got our wedding bands at Love and Promise and plan on coming back again.

Review by Eric

Posted on 8/29/18
She loves it!

Rating
100%

Rating
100%

I let my wife pick out the type of ring she wanted and got a wonderful ring with L and P and it has been perfect. It is made well-there are only minor scratches a along the outside of the ring from normal wear and tear. We had great service and have been provided a great product for a competitive price. I would highly recommend it to anyone.

Review by Austin

Posted on 8/29/18
100% recommend!

Rating
100%

Rating
100%

My fiancé and I picked out my ring together and the whole process was so easy! The production time was spot on and we received pictures of the ring before it was shipped! I've had my ring for over a year now and none of my small stones have fallen out and it's as beautiful as ever.

Review by Chelsea

Posted on 8/29/18
Love my ring!

Rating
100%

Rating
100%

I'm so pleased with my wedding band. It is exactly what I was hoping for, and I get many compliments on it.

Review by Ashley

Posted on 8/29/18
Fantastic ring, perfect quality

Rating
100%

Rating
100%

My wife loves her ring which replaced a 1 CT diamond engagement ring we lost. This Forever One moisannite one is even more gorgeous and a 1/5 the price.

Review by Mike

Posted on 8/29/18
My life is complete

Rating
100%

Rating
100%

After looking and looking I came across a beautiful ring. I contacted the store and requested some information in regards to customizing a ring. They responded to me quickly and they informed me of my options. They provided me with payments options.it was quick, easy and reliable. AND MY RING IS PERFECT! I Love that I could customize it to fit me and my personality. I will come back for another add-on for sure. Thank you :)

Review by Christiana

Posted on 8/29/18
Beautiful ring. Great quality.

Rating
100%

Rating
100%

I absolutely love my ring. It's gorgeous and wonderful quality.

Review by Jessi

Posted on 8/29/18
Love this Company!

Rating
100%

Rating
100%

I recently purchased an engagement ring for my partner. The design was everything she hoped it would be and more! The representatives from Love and Promise went above and beyond to make the ring absolutely perfect for us and made us feel so welcome! Cannot wait to work with them again to make the matching wedding band!

Review by Heather

Posted on 8/29/18
5 stars are not enough.

Rating
100%

Rating
100%

The dedication of the staff to get my custom order just right was the best part. I was so anxious about ordering something online from states away that I almost talked myself out of it. I could not be happier with my purchase and my wife is in love with her engagement ring and wedding band. I purchased this a couple of years agao and am not sure why I am just now being asked for a review, but who cares, these guys are great and really put my mind at ease. They helped me make a moment in life the best moment of mine.

Review by Ben

Posted on 8/29/18
My ring was amazing

Rating
100%

Rating
100%

Love and Promise Jewelers has been amazing with my ring - it looks so perfect and was just what I wanted. I loved how they did the 1st ring sizing for free so that if you ordered the wrong size then you were able to fix it! My husband's hasn't come back yet but when we originally got it, it was just what he wanted and everything that we expected!!

Review by Sloan Fioresi

Posted on 8/29/18
Every service is a breeze!!

Rating
100%

Rating
100%

Every time I have a ring sent in to get cleaned or worked on everyone is so awesome to talk to! I've never had issue and the ladies are extremely helpful!! I am so happy I purchased a ring through them and will again in the future!

Review by Cody

Posted on 8/29/18
We are in LOVE with the ring!!! < 3

Rating
100%

Rating
100%

The quality of the the ring is amazing! I have heard stories of women losing their diamonds out of the ring but after 2 years I haven't lost any diamonds! I would choose this ring all over again! My wife loves how unique her ring is and that we have a beautiful diamond band that goes with it!

Review by Satisfied Wes

Posted on 8/29/18
Jewelry with a smile

Rating
100%

Rating
100%

My experiences have been nothing but stellar!
The jewelry is terrific! And even though we've never met, I'm sure it was made with a smile :)
Thank you for everything!

Review by Chris

Posted on 8/29/18
Absolutely loved it

Rating
100%

Rating
100%

My Wife absolutely loved her engagement ring. Well made, and beautiful.

Review by Trevor

Posted on 8/29/18
She loves it

Rating
100%

Rating
100%

The ring is perfect and myself and the new fiance adore it. Love and promise couldn't get any more credit. They are unbelievably helpful sending me countless photos to test what I wanted and gave me updates on my ring was every step of the day. I honestly couldn't thank them enough.

Review by Harry

Posted on 8/27/18
Modified Diamond Band

Rating
100%

Rating
100%

We both loved the wedding band when completed and my fiancé really thought it complimented the engagement ring since it was kinda dainty and didn't stand out.
Thank you so much for all the modifications and your patience with us!
We both really loved it for our special day and for years to come!

Review by F & J

Posted on 8/25/18
custom wedding band

Rating
100%

Rating
100%

Getting exactly the wedding band I imagined was so satisfying! I was impressed by the very detailed images sent for my approval, which included a 3-D image I could view from all angles.

Review by Liana

Posted on 8/25/18
Great experience and great ring

Rating
100%

Rating
100%

My finaceé loves her ring and the process of getting was awesome. I didn't feel pressured into anything specific or more expensive but they made great suggestions and shared a lot of great knowledge.

Review by Meryl

Posted on 8/22/18
Very helpful and easy

Rating
100%

Rating
100%

I was fortunate enough that my fiancé had sent me a link and picture to the exact ring she wanted a while back before I went to actually buy it. But when I spoke with the salesperson, she made the process even easier and even convinced me to get a tad smaller of a main stone because the one from the link from my fiancé would have looked really even on her hands. The ring turned out perfect and I don't think my fiancé would have even noticed the size difference if I didn't tell her. She loves it.

Review by Steve

Posted on 8/21/18
Such an easy process for my custom ring!

Rating
100%

Rating
100%

I love my ring! I wanted a slight variation of a current style and once I chose dimensions of the stones it didn't take long to get the CAD photos. Once those were approved they began working on my ring. I even got photos of the finished ring to approve before they shipped it. And it's exactly what I wanted! So beautiful and great quality.

Review by Mallori

Posted on 8/21/18
Compliments all the time!!

Rating
100%

Rating
100%

My engagement ring is so unique and different from all the rings you see in stores. I get compliments all the time saying how different it is. I've even had people ask me where we got it and saying they want to order from here also! Also, the customer service is TOP NOTCH and they always respond to my questions within the same day.

Review by Ali

Posted on 8/21/18
The Perfect Ring

Rating
100%

Rating
100%

My fiancé and I flew out to Chicago to custom-design our engagement ring. In the office, everything went smoothly. Love and Promise was able to meet all of my fiancé's wishes for her ring, all within our budget. The ring arrived on time, and of course she loved it when I finally proposed in May. We'll be buying a matching wedding band from Love and Promise once we set a date.

Review by Andy

Posted on 8/20/18
Amazing Stress-Free Experience

Rating
100%

Rating
100%

My now husband purposed to me 3 years ago with the gorgeous Eloise 14k White gold engagement ring from Rosados Box. A year later we were married and getting the perfect matching wedding band for my ring was hands down the easiest and least stressful part of planning a wedding. I sent Rosados Box a message through their Etsy page and got a response back very quickly. I was able to send my engagement ring in for a cleaning and when I asked if they could send the wedding band back with my cleaned engagement ring they said it was no problem at all. I was sent pictures as confirmation that they received my ring, I was given updates, and also sent pictures with explanations as to whether something was wrong with my ring. They were so amazing at communicating with me every step of the way. I am CONSTANTLY getting compliments on my ring. It is so timeless and elegant. I have recommended them to all my friends and will continue to do so. Thank you Love and Promise Jewelers and Rosados Box! You guys are the epitome of excellent customer service and have exceptional Jewelry!

Review by B.Swifty

Posted on 8/20/18
Professional and kind business

Rating
100%

Rating
100%

It was extremely important to my fiancé that we find an ethically sourced ring and Love & Promise provided that for us! She adores her ring and gets compliments on it all the time. Thank you !

Review by Walter

Posted on 8/20/18
Helpful people, great jewelry

Rating
100%

Rating
100%

I purchased my wife's engagement ring and our wedding bands here. The people were very helpful; they walked us through the styles we like and included cleanings before the wedding to make sure the rings looked their best.
Routine maintenance cleanings are included every 6 months or a year I believe, so I'm glad they will help our rings look beautiful forever.

Review by K and Z

Posted on 8/20/18
Amazing service!

Rating
100%

Rating
100%

Shirley and Sharon are absolutely wonderful people! They're extremely patient and attentive. And they're a hoot to converse with! I bought a ring with diamonds and sapphires from them years and years ago, and I lost a diamond. They were able to fix it up with a replacement diamond in no time (with a complimentary cleaning). Both my mother and I have since bought a handful of rings from Shirley, and they're still just as beautiful.

Review by Amy

Posted on 8/18/18
Very happy with my purchase

Rating
100%

Rating
100%

I bought my wedding band here. It's a unique, beautiful and affordable piece. I was very happy with the process, service and outcome!

Review by Nicole

Posted on 8/18/18
Ring turned out fantastic

Rating
100%

Rating
100%

Love & Promise were easy to deal with and sent out a fantastic ring.

Review by Ryan

Posted on 8/17/18
Made to order and personal follow up

Rating
100%

Rating
100%

I was givien great guidance and pictures of sizing and finished product. They accommodated my adding expedited shipping too and I appreciate approx. 1 day email turnaround on almost all correspondence by the same individual. Very good.

Review by MGabriel

Posted on 8/17/18
Great business that puts time and care into its customers

Rating
100%

Rating
100%

My wife LOVES her engagement and wedding rings. She wears them all the time and I can tell that she values them greatly.

Review by Jay the musician

Posted on 8/17/18
Amazing Company

Rating
100%

Rating
100%

I couldn't be happier with my purchase. This company makes beautiful pieces and they are so easy to work with. Will be purchasing more in the future.

Review by Jess

Posted on 8/17/18
Had rings for several years now with no issues

Rating
100%

Rating
100%

My now husband purchased my engagement ring in 2015 (the Bridgette) and then we purchased our wedding bands in January of 2017 from Love and Promise Jewelers at their Chicago location. Since then, I've had zero issues with either ring. No loose stones, tarnishing, or breakage. I adore my engagement ring, I still get complimented on it regularly. I wanted some feminine but still traditional and it's the perfect mix. Everyone I've worked with is super friendly and helpful.

Review by EMP

Posted on 8/17/18
Very happy

Rating
100%

Rating
100%

I purchased both my engagement ring and wedding ring from Love and Promises. Very happy and would 100% recommend them.

Review by Willow Carpenter

Posted on 8/17/18
Perfect!

Rating
100%

Rating
100%

I ordered the Rosado's Box Bella engagement ring and matching band through their shop on Etsy. I was able to customize my stone type and size. Very helpful and very easy process, and the team was very responsive to my questions. The rings are just as beautiful in person as they are in the pictures online. I've been wearing my engagement ring for 2 years now and haven't had any problems. Did not disappoint!

Review by Kristina

Posted on 8/17/18
Best decision ever

Rating
100%

Rating
100%

My friend told me about this company, and I have no regrets. Exactly what I wanted.

Review by Joel B

Posted on 8/16/18
Great products!

Rating
100%

Rating
100%

My husband and I purchased our wedding bands and loved them! Great products!

Review by kw1389

Posted on 8/16/18
Came through with a beauty in just a few weeks!

Rating
100%

Rating
100%

I am daily reminded when I look at my wedding band how grateful I am for Love and Promise jewelers! My fiancé at the time, now husband, stupidly forgot about my wedding band in the craziness of wedding panning. I walked into Love and Promise Jewelers just two weeks before my wedding and had a beautiful ring just in time! Highly recommend this shop for their customer service and flexibility!

Review by Kelly the Procrastinator

Posted on 8/16/18
Most beautiful wedding band!

Rating
100%

Rating
100%

My wife absolutely loves her 1 year anniversary band! Words don't describe how satisfied we are.

Review by Ashton

Posted on 8/16/18
Beautiful and unique wedding set

Rating
100%

Rating
100%

I absolutely love my wedding set from Love & Promise. We mixed and matched my engagement ring and wedding band to create a set that's perfect for me. The jewelry is gorgeous and I've never had an issue. Most recently, I sent my rings in to be resized larger as my knuckles have started to have arthritic swelling. Everything went perfectly and my rings bring me so much joy!

Review by Holly Cz

Posted on 8/16/18
Beautiful jewelry pieces!

Rating
100%

Rating
100%

Absolutely in love with my ring!!!! My husband bought me the Lana 8x6mm 14kt Rose Gold Oval Morganite and Diamond Halo WITH Milgrain Wedding Set as an upgrade for our 10 year anniversary.
It's so unique. I love the vintage look of it. I get massive amounts of compliments which makes me happy we went through love and promise vs any other jewelry store. The staff is super helpful and quickly responded to my questions. In my small town my ring is definitely a cut above the rest!!

Review by Brenda. A

Posted on 8/16/18
Repeat buyer and can't wait for my next piece!

Rating
100%

Rating
100%

I got my engagement ring through Love and Promise Jewelers 4 years ago and just came back for the matching weddings band. Even though it was no longer pictured on the site, the staff was quick to help me get an order in. The ring is perfect and the engraving looks beautiful and classic. I plan to upgrade the stone in my engagement ring through them in the next couple of years. Couldn't be happier with this company; ethically made jewelry, friendly staff, beautiful and quality products, reasonably priced!

Review by Lola MD

Posted on 8/16/18
Perfection!

Rating
100%

Rating
100%

The customer service was excellent the whole time. Pictures truly cannot do any justice for how beautiful the ring turned out! My fiance loves how unique it is and how it was customized to fit what she wanted. I'm so glad we picked Love and Promise!

Review by Holden

Posted on 8/16/18
In love with Marcelle!

Rating
100%

Rating
100%

My fiancee and I both got our engagement rings from Love and Promise - I have the Marcelle and she has the Skinny Florence, both 7.5 mm DEF moissanite. We are both over the moon with how they turned out! Honestly, I haven't gotten any work done since putting this sparkler on my finger because it's just so pretty I can't focus on anything else. Not only are the rings beautiful, customer service has been just phenomenal so far. We came in at least four times to look at rings before making our decisions and BreAnne was absolutely wonderful to work with. We'll be back soon to pick out wedding bands!

Review by Meg

Posted on 8/16/18
Bridal Ring Set

Rating
100%

Rating
100%

Went to Love and Promise to buy my now wife's Bridal Ring set and she absolutely loves it. The people who helped me in the shop were incredibly helpful and knowledgeable on their products. We loved her set so much that we came back to buy my Wedding Band here as well! Would recommend this to anyone looking for a great quality product at a more than reasonable price with an amazing customer service experience!

Review by Paul

Posted on 8/16/18
Love my engagement ring and wedding band!

Rating
100%

Rating
100%

I had a very particular vision in mind for a sapphire engagement ring and after months of searching, my fiancé and I found the tabitha sapphire from Love and Promise. We were both skeptical about buying a ring sight-unseen online but in the end we're so happy we did. The ring is even more beautiful in person! And the customer service was great. I even decided to buy the matching wedding band when the time came for the wedding. Not only that, but I happened to be in Chicago for a conference a few months ago, and they made it super easy for me to stop in quickly to get the ring cleaned, totally free. I can't recommend this company enough to anyone who is nervous about buying online. Their prices are very reasonable and the quality is great.

Review by Bostonian

Posted on 8/16/18
High quality ring!

Rating
100%

Rating
100%

I really love the design of my ring. Especially that it fits beneeth of above my other ring. The fit was perfect and above that they give a great service. I get a lot of compliments on my rings.

Review by C.C.

Posted on 8/16/18
In love with my ring

Rating
100%

Rating
100%

I was very hesitant initially about my fiancé and I purchasing my engagement ring from online, especially from a store in another contintent, and never getting to see any of the rings in person, but it really paid off. I fell in love with love and promise rings through instagram, there is just nothing like them on the market in Ireland. The team were very helpful, and it was very easy to get my custom ring made. I am so in love with my ring, it is so beautiful, and I get so many compliments, from complete strangers in shops, to my clients when they spot it. It really is a little beauty, so delicate, but with a big pinky/peach rock on it, it looks very expensive. I have to keep telling people it's not a pink diamond, 'cause they think we must be loaded to have a rock that size! Morganite was a great choice, I was initially afraid of it's durability, but I am extra careful with it, as I had read they can get scratched easily, so I take it off when cleaning dishes, going to bed, gym etc. but it's still absolutely perfect 9 months on, and it cleans up to sparkly gorgeousness so easily. The meaning of the stone is so beautiful and very apt for our relationship. It was important to me that the stones were ethically sourced and how the ring was produced, which is what this store offers. Thank you so much Love and Promise. Very happy customer.

Review by Becky

Posted on 8/16/18
Perfect engagement and wedding rings!

Rating
100%

Rating
100%

Best jewelery company I've ever done business with, by far. My wife's engagement and wedding rings exceeded our expectations. They're absolutely perfect. Love & Promise Jewelers gave me status updates (with photos) almost every step of the way, exceptional customer service, fair pricing, lots of options for customization, and so much more. Love & Promise Jewelers are now my go-to people for jewelry. They gave us the best experience we've had with any jeweler, the best products, and the best prices. I'm glad to be a return customer. Thank you!!!

Review by Mark B.

Posted on 8/15/18
Just stunning!

Rating
100%

Rating
100%

I ordered a customized rose gold pear ring and not only was the process smooth and painless but the ring was exactly how I imagined it. Actually it wasn't... it was even better! Such beautiful craftsmanship. I love it!

Review by JaNoodle

Posted on 8/15/18
The BEST engagement ring!

Rating
100%

Rating
100%

L&P created the most beautiful, affordable and unique morganite halo engagement ring. I could not love it more and the quality is amazing beyond words. There are millions of jewelers around me being from NY and nothing can close to this ring.

Review by Devin

Posted on 8/15/18
Beautiful ring, great service

Rating
100%

Rating
100%

We purchased my engagement ring at Love & Promise nearly three years ago. The design, service, and attention to detail are superb! I recommend Love & Promise to anyone looking for a special piece of sparkle.

Review by Love my ring!

Posted on 8/15/18
Amazing!

Rating
100%

Rating
100%

The ring i bought was exactly what my fiancé wanted and more! definitely coming to rosados box next time i need any kind of ring!

Review by Nathan Haight

Posted on 8/15/18
Beautiful Ring, Easy and Friendly Service

Rating
100%

Rating
100%

I bought fiancee her engagement ring from here and she loves it! The whole process was very easy and the ring turned out amazing!

Review by Chris

Posted on 8/15/18
More than expected!

Rating
100%

Rating
100%

Love and Promises Jewelers promises a beautiful product and WOW, oh WOW, did they deliver! Thrilled with the quality of the rings - and how fun to have a surprise in the packaging!

Review by Susan

Posted on 8/15/18
Absolutely stunning

Rating
100%

Rating
100%

We got my wedding set from Love and Promise jewelers and I LOVE THEM! I get compliments on my rings no less than once a week. I HIGHLY recommend Love and promise to everyone!

Review by Lauren.C

Posted on 8/15/18
Absolutely wonderful Jewelry and Service to match!

Rating
100%

Rating
100%

I've dealt with Dawn during the entire purchase and cleaning process. She is wonderful, honest and super speedy with replies! My ring is beautiful and I would buy from you any day! Thank you a million!

Review by Alan

Posted on 8/15/18
Obsessed!!

Rating
100%

Rating
100%

I was in Chicago for business and they made flexible arrangements so that I could stop in and look at rings. The ring I purchased is so beautiful. I can't wait to wear it everyday as my wedding band! It's perfectly made and stunning. Everything about my experience here was amazing.

Review by Caleigh

Posted on 8/15/18
Couldn't be happier

Rating
100%

Rating
100%

I gave my wife the Rebecca engagement ring and subsequently the bought her wedding ring through Love and Promise as well and she gets compliments all the time. Everyone is pretty much jelly so do yourself a favor. Also amped that its ethically sourced.

Review by Chris the musician

Posted on 8/15/18
Exactly what I always wanted

Rating
100%

Rating
100%

My now husband and I bought our entire wedding set from love and promise jewelers, and we both couldn't be happier!! The rings were exactly as described and we even customized my wedding band with absolutely no hassle at all. We will definitely be purchasing again !

Review by Mrs. Eslinger

Posted on 8/15/18
Obsessed with my wedding set

Rating
100%

Rating
100%

My now husband and I chose my wedding set together and it was such a great experience going into Love & Promise to try on rings. We ordered our set off of Etsy and two years after getting engaged (and now married) a week has not gone by where I haven't been stopped and complimented by complete strangers on how beautiful and stunning my set is. I'm super OBSESSED with my set!

Review by Tara

Posted on 8/15/18
Excellent

Rating
100%

Rating
100%

This company has been so pleasant to work with before purchasing my ring and while having my ring the past 2 years. So friendly and helpful. I'm so happy my beautiful ring is from here.

Review by Alex

Posted on 8/15/18
Beautiful Rings

Rating
100%

Rating
100%

Both my engagement ring and wedding band are absolutely beautiful! So glad we went with Love and Promise!

Review by Danyelle Dee

Posted on 8/15/18
Did a great and my purchase was a great price.

Rating
100%

Rating
100%

I had two pearl bracelets that had to be restrung one was a 3 strand bracelet I also had to purchase 2 pearls and replace part of my 14kt gold clash. They did a great job and I was very pleased, and 1 bracelet had to be shipped at no charge. The price of repair and purchase was very reasonable.

Review by WJ

Posted on 8/15/18
So glad I found this company

Rating
100%

Rating
100%

Not only is my fiancé's ring absolutely perfect, the entire purchase process was easy, friendly and fast. The whole team was accommodating and would respond quickly. This company is so incredibly reputable but I was still nervous making one of life's most special purchases through a company that I had never visited in person. The whole team really eased those fears, the ring came so fast and it's absolutely flawless. Have an ethical stone was a huge selling point for my fiancé and I truly feel like we could not have done better. I actually met with a local jeweler early in my search and briefly mentioned getting a moissanite stone and she seemed hesitate and asked to see where I would be potentially purchasing from, I showed her this site and she was shocked, she actually encouraged me to buy from here versus her own seller since she was so impressed and wanted the best for me. Definitely recommend after having such a great experience.

Review by Kelsey L

Posted on 8/15/18
Great Service

Rating
100%

Rating
100%

Quick, friendly and helpful.

Review by The husband

Posted on 8/15/18
Trust, Imagination and Integrity

Rating
100%

Rating
100%

I was a little hesitent when my girlfriend showed me a ring on pintrest one day and said this is my dream ring. I thought "that will be a fortune, its custom and finding it would next to impossible". I was wrong Love and Promise takes pride and care in their products. I approached them about my concerns and they put my mind at ease at every step from the inquiry to design and product. I was floored at the time and attention they took when I was sent a CAD drawing to review for accuracy about my request. I would recommend this to a man or woman who want that extra special something to give to their other. Love and Promise will be behind you the whole way.

Review by Cassidy 3/4 ct. Her dream came true

Posted on 8/15/18
Beautiful ring!

Rating
100%

Rating
100%

My custom emerald ring is beautiful! I can't wait to get another ring from here!

Review by Annie Le

Posted on 8/15/18
Fantastic Quality

Rating
100%

Rating
100%

Happy I went here. I had such a amazing experience and everyone was very friendly.

Review by Gabi

Posted on 8/15/18
Amazing!

Rating
100%

Rating
100%

The best customer service I've ever had! The whole experience is beyond amazing. From emailing me pictures of my ring before it's sent, to the way it came packaged, proceeds going to charity, the quality of my ring is amazing. They've always been very helpful and have gotten back to me in a timely manner. I recommend them to everyone and love to share the great experience we've had with them! 10/10

Review by Emma

Posted on 8/15/18
Great service and price

Rating
100%

Rating
100%

Bought an engagement ring and my fiancé and I both LOVE it! I came here multiple times for consults and each was a great experience. Highly recommend Love and Promise.

Review by Frank

Posted on 8/15/18
Absolutely LOVE my rings!

Rating
100%

Rating
100%

My husband bought my engagement ring from love and promises. We also purchsed my wedding band to go along with my engagement ring and both are absolutely beautiful and perfect! They work together so well. I receive sp many compliments and an so proud to wear them! The customer service was friendly and helpful and I would definitely purchase from them again!

Review by Emma

Posted on 8/15/18
Beautiful ring - Questionable service

Rating
80%

Rating
80%

Overall I am happy with my purchase and my wife, to this day, receives a lot of compliments on her ring. I'm less pleased when we sent the ring in for a resizing and the stone looked off center. This was hard to determine in the service department's pictures. We were told that sending it back in would require another shipping charge which did not sit well with me. I still highly recommend their products as I believe them to be of good quality.

Review by Michael

Posted on 8/15/18
Speedy, high quality

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Very high quality and my fiancé loves it.

Review by Kevin

Posted on 8/15/18
In aww!

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My ring set is beautiful I receive so many compliments every time and I am glad they had my size!

Review by Bekka

Posted on 8/15/18
In Love With My Ring

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My fiancé picked out a ring that I was not in love with. I was so stressed because I didn't want to sound ungrateful or hurt his feelings. He was very understanding and we contacted Rosado's Box to discuss the issue. Everyone was extremely helpful and progressive in helping me find a ring I would love. I was so indecisive and picky. They sent me picture after picture and kept me updated on everything. As a result, I ended up with a ring I can't stop staring at every single day. I couldn't be happier with the product and the customer service. I'd recommend this company a million times. My ring is exactly what I always wanted.

Review by Southern Teacher

Posted on 8/15/18
Great experience

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My wife and I had an amazing experience. I can't remember the person who took care of us through the whole process but she was very attentive and personable. Thanks for making our experience seamless!

Review by Andrew

Posted on 8/15/18
Skinny Alberta 7mm Morganite

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My husband got me this - it is an amazing piece. I still can't believe it's mine! I simply picked the stone, but he did the rest. It is a lovely ring. I think the best part about the purchase was L&P goes out of their way to care for the ring - I had an issue with it a bit after I got engaged and they fixed it. Then I had another issue about a year and half after, and they fixed it again. FREE. I can't thank them enough, they have amazing designs and even better customer service. Thank you!

Review by Delia

Posted on 8/15/18
Love my ring!

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My rose gold moissanite ring is gorgeous! I purchased it about 3 years ago and it's still in great shape! They have a great payment plan option which was great for my husband and I.

Review by driarose91

Posted on 8/15/18
I am obsessed with my rings!

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I was originally drawn to Love & Promise because one of their wedding band's is called the Naomi ring. Now I believe it's Bubble? But I saved it and emailed it to my boyfriend at the time. He actually ended up designing my engagement ring through Love & Promise too! His ring and both of my rings were made with love and care. They worked with him on his budget and created a beautiful 2 carat ring for me. I can't wait to buy something new in the future!

Review by Naomi

Posted on 8/15/18
SOOOO HAPPY WITH MY NEW RING!!!!

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I am beyond happy with my new ring from Love & Promise Jewelers! Not only is their jewelry the most beautiful, their staff are so friendly and helpful! When we received my first ring, it was a bit smaller than what I had envisioned. So, I emailed them about a possible exchange and they worked with me to get the ring of my dreams! Of course, I was within their time limit to make an exchange (THANK GOODNESS!) but they were so helpful and always replied to my emails right away and when I got my new ring, I was just so incredibly happy with my decision. I stare at my ring all the time because I just love it so much! And, I get so many compliments on it! THANK YOU LOVE & PROMISE JEWELERS!

Review by Beth

Posted on 8/15/18
Would purchase again

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Purchased a ring from love and promise for my wife. She loved it. Very beautiful and would definitely buy again for any jewelry needa.

Review by Odog

Posted on 8/15/18
I love my rings!

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We ordered my engagement ring and both wedding bands from Love and Promise Jewelers. I knew I was going to order from them the second I found their rings online, it was only a question of which ring! After 3 years, my engagement ring is still in great shape! They were also super helpful and friendly when we needed to resize my husband's wedding band. Love the company and will definitely use them again when it comes time for an anniversary present! =)

Review by AK

Posted on 8/15/18
LOVE LOVE LOVE!

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I found this ring for my mom's 25 year anniversary with my father. It was so beautiful and still is! I will definitely be buying other items from this seller!

Review by SabraNicolee

Posted on 8/15/18
Great product and service

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They responded right away to my questions and the bracelet came over better than expected, would definitely use them again!

Review by Dave

Posted on 8/15/18
Very good customer service

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My wife loves the ring and is always showing it off and proud as ever. The customer service is fantastic and will work with you to make sure you walk away a satisfied customer.

Review by Husband

Posted on 8/15/18
Highly Recommend

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The whole process was easy, people were very friendly, and was fast. I ordered online and they showed me 3d models of it before it was made and everything. Ring turned out perfect.

Review by Alex

Posted on 8/15/18
Perfect Engagement

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The staff was great and over delivered on my engagement ring.

Review by Russ

Posted on 8/15/18
Thank you so much!

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I found Rosados Box through Pinterest and came to the store L&P for a custom design. The experience was amazing, the staff was accommodating, and best of all, the ring is gorgeous! My fiance cried when she said yes! Thank you so much for contributing to such an important time our life!

Review by Carlos M.

Posted on 8/10/18
The perfect ring!

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I was searching for a custom ring and the Love & Promise team was able to make my dreams come true. The ring is absolutely stunning!

Review by Chelsea

Posted on 8/8/18