The city of Chicago ordered all non-essential businesses to stop operation until at least May 31st, 2020 to help stop the spread of COVID-19 virus. We will resume to normal business hours on June 1st. Meaning, our physical shop will not be available for in shop consultations. We will, however, still be able to do phone call consultations (by appointment) or emails. At this moment, because of the lock down, there may be slight delays with our existing orders until we are able to operate under normal working conditions. If you would like a shorter wait time, we suggest purchasing our Ready to Ship options which we can ship out within 5-7 days of purchase.
We sincerely apologize for the delay as it is not our preference, but it is the best choice we have to help combat COVID-19. Should there be any changes or updates provided to us, we will be reaching out via email & social media to keep you informed. Please do not hesitate to reach out to us by email email@example.com or live chat from our site during the lock down period. Thank you in advance for your patience and understanding during such an unpredictable time for our country. See you June 1st! ~Warmly Love & Promise Jewelers Team 05-01-20