Custom Design Q&A and Reviews

Q&A

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Hi there! Is it possible to use diamonds from an old ring in a custom design? My mother passed down her wedding set to me, and I'd like to use the smaller diamonds to create the halo in my ring!

Asked by KB

Reply from Love & Promise

Hi KB, We can absolutely repurpose your heirloom diamonds! As long as you are able to personally drop off the stones we can measure and review the stones together to ensure a safe drop off :o) . If you would like further details, we would be happy to align you with a custom design expert! Here is the link for your convenience https://www.loveandpromisejewelers.com/contact-us/

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I currently have an engagement ring. It's a morganite with a halo and diamond band, and I was wondering if you guys ever do trades for the gemstone. I am wanting to change my stone to a moissanite.

Asked by Audrey

Reply from Love & Promise

Hi Audrey, We do offer limited trade up options if the item is purchased from our shop. As for items purchased outside our shop, we unfortunately, do not take trade ups because we do not know the origins of the materials. Our shop wants to be sure of all the origins of our materials coming in so we can ensure all products used are within out company's commitment. Hope this info helps!

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Do you sell semi mounted? We have a family stone we want to use...can we have you custom make just a setting for it?

Asked by K

Reply from Love & Promise

Hi K, We absolutely offer custom semi-mountings that can fit your family stone! Please feel free to complete this form https://www.loveandpromisejewelers.com/contact-us/ so that we can align you with an expert to better assist you. Looking forward to connecting with you soon friend!

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Reviews

Overall Average Rating:
145 reviews
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Engagement Ring

My fiance and I picked out the most beautiful ring for me. I went into Love and Promise Ring originally by myself and then I showed my fiance a number of pictures of rings I liked. He ended up choosing a gorgeous ring. The staff at Love and Promise were super helpful and accommodating. I would recommend to everyone!
09/260/2019
Mari Connolly
0
0

Super happy with my ring and great service!

I totally love my ring - it's stunningly beautiful and I get compliments regularly, but I really have to give huge kudos to this company (Love & Promise Jewelers) for their great service. I've dealt with a few different people while choosing the stone and band (and getting the right size and fit) and helping my fiancee complete the purchase and they were so helpful and caring, but even more importantly when I wanted to have the wedding bands attached to the engagement ring, I wanted to be sure it was done right so they helped me thru the process of sending it back to them....it came back to me just perfect! I couldn't be happier and I highly recommend L&P to anyone looking for any jewelry but especially engagement and wedding rings.
09/259/2019
Trisha
0
0

Love love love my Bridgette ring

Looking through rings seemed overwhelming until I stumbled upon the Bridgette ring on Pinterest. I was able to find it on Rosado’s Box Etsy and told my then boyfriend it was the ring I would LOVE.
He was able to secretly purchase it and propose and it’s amazing! The shine and sparkle is gorgeous and the communication with the sellers/design team has been wonderful!
09/259/2019
Mary R
San Diego, CA
0
0

Ring

My husband ordered my engagement ring from this site and it is absolutely beautiful... I then went back and ordered the matching wedding band which was made to fit with the engagement ring. Customer service was great along with the great quality of both rings.
09/259/2019
Steph S
North Carolina
0
0

Love Rosados Box

It has been a pleasure working with Rosados Box. After losing my original wedding ring, finding a replacement wedding set has been fun and easy with Rosados Box. They are always helpful and patient. I have made several purchases and each piece has been more than expected. Shipping has been on time , packaged securely and the piece it self are beautiful and well made. Thank you, Rosados Box for making my dream wedding set come true.
09/259/2019
Chris
0
0

So many compliments!

Great quality, amazing customer service. I have and continue to recommend Love and Promise!
09/258/2019
Kate
0
0

Shines from across the room!

I love my Brittany set! People compliment it from across the room constantly and it’s exactly the ring I wanted. The rose gold wasn’t what I planned but looks amazing with my completion. And after ordering the wrong size the company was so helpful in resizing and sending back the set. The polishing kit it came with is so nice too and I love the 40’s aesthetic of the ring boxes. I want to order another for my bed stand.
Ordering the rings was so easy as well. I had it on a Pinterest board, told my Maid of Honor, she told my fiancé and he said everyone was incredibly nice and helpful and it was so much easier than he’d ever imagined it would be! Definitely recommend and will be coming back for more jewelry in the future!
09/258/2019
Christy C
LA
0
0

Easy to order and customize!

I love everything about my ring. I have had it since 2015 and it still looks amazing. The ordering process was easy and customizable.
09/258/2019
Bumble
Chicago
0
0

Petite ring

I absolutely love my ring!!! You can tell the passion and time you put into your work!!! I will return as a pleased customer. Thank you very much!!
Shannon wazny
07/186/2019
Shannon
Michigan
0
0

I don't know why people go anywhere else!

The entire process with Love and Promise was flawless. From the people we met, all the emails, and up to ordering the wedding bands; there was not a single bump in the road. Not to mention that the product is unbelievable!
05/122/2019
412
Pittsburgh
0
0

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