Designing your dream piece in a snap! Here are the 5 steps. Still need additional help? Our team of experts is only a click or call away.
First things first, we want to get to know you. You will have a 1:1 consultation with a seasoned designer to uncover your vision for your dream ring. We will chat about your likes, dislikes, and inspiration to gain a comprehensive understanding of what you want in your ring.
With your vision at hand, our designers will begin to work their magic. The team will sketch and develop concepts for your ring and refine them until it’s perfect. These drawings are then translated into a 3D rendering of your ring.
Once the rendering is complete, we will send you images of the digital 3D ring. Here you’ll see multiple views of the piece; from the front, side, top and at a 3/4 perspective. You can take your time to review the ring, and if there are any changes you need, let us know! We have up to five complimentary revisions included in our process so that the ring you envisioned can truly be made real.
This is the part where your ring comes to life! Upon approval of the 3D design of your ring, we will go straight into production. This process takes roughly 3 weeks and goes through multiple steps; from growing the wax, creating the molding, casting the metal, setting the stones, completing any engravings, to going through quality control.
As soon as the ring is complete, we will send you photographs for your review. Upon approval, we will ship the item out with trackable shipping for you to enjoy a few days later!
Get in touch to set up your first consultation. We can't wait to get started!
Get In TouchIf revisions are needed, please allow 1-3 business days for us to email you the new CAD; you are allowed up to 3 sessions of changes.
Please note, design changes can only be minor aesthetic changes, such as adjusting the basket height, angles of the arms, width of band, etc... If there is additional/less material and labor needed for the design changes, we will adjust the pricing within market value.
For all major design changes, such as: shape of stone, size of the stone, or anything that requires complete rebuilding of the ring from ground up, you will be charged for a complete CAD rebuild.
For further assistance, please do not hesitate to contact us. We are always here to help!
If your design changes are only minor aesthetic changes, such as dropping the basket, adjusting the angles of the ring, the width of the band etc... there are no additional charges for the adjustments. You are allowed up to 3 rounds.
There will be a charge if we need to completely reconstruct the CAD, ie going from a solitaire with no accent stones to a flower designed halo with micropave diamonds. This requires additional resources and time.
Our standard turnaround time for custom design process is 4-6 weeks from design to finish. With our Rush Custom Express option (additional charge), the turnaround time can be reduced to 2.5-4 weeks; response time permitting. We want you to see it as bad as you want to see it!
Nope! A majority of our custom projects, a fine 80%, are all done via internet. Our team of experts personally discuss all design details with you through email and/or phone consultations. Once all details are collected and finalized, we migrate all specifics into a custom invoice. We are particular about being particular!
The starting price for our CAD fee is $150 and up. The custom fee is dependent on the amount of time required for the designing process and CAD build out. Our average price for our custom engagement rings ranges from $1,500-$6,000 USD.
For further assistance, please feel free to reach out. We'd love to walk you through our process!
We accept all major credit cards, cash (in store), Paypal, and financing. All projects are launched when the project is at least 50% funded. Finished projects are shipped when the final balance is paid in full. All rushed projects must be fully funded prior to launch.
To ensure shipping is not delayed, we highly suggest making the final payments at least 1 week prior to the finish date, as some companies can take up to 1 week for processing payments.
We sure do! At least 20% of our orders are shipped internationally. All our packages, both domestic and international, are fully insured with an adult signature requirement for release.
For all our international friends, please be aware that you are responsible for your country's duties, taxes, and/or other importing fees. Each country has different procedures and fees for importing. We encourage generous research to ensure there are no hidden surprises.
Consultation
Design
Review
Create
Final Review